For 28 years, PHQ Global has served the Canadian and international underground mining industry with a focus on the manufacturing and distribution of pneumatic mining and exploration drills and equipment. PHQ Global works tirelessly to provide innovative and enhanced manufacturing solutions to a growing global customer base – offering both dependable quality and value. Our knowledgeable, experienced and highly-trained team is committed to service excellence and the highest possible standards.

PHQ Global Inc., believes in developing and maintaining a partnership-like relationship with our customers. For this relationship to be effective, it is important to express to our customers and suppliers our policies, mission statement and principles that form the philosophy of our organization.

PHQ Global Inc., is dedicated to technological leadership in manufacturing, marketing and sales of Rock Drills and Parts for the mining industry. We will satisfy customers needs with superior quality products and services. We will achieve these objectives through a team of competent and informed employees, committed to excellence and the highest standards.

Our prime responsibility is the development of current and future suppliers that will form a supply base of world class domestic and foreign manufacturing companies. This supply base will offer the best quality design and technology for the most economic cost, with a goal to establish zero defects as the standard. We recognize that continuous quality improvement is the key to cost containment. Our quality system focuses on defect prevention and our measure of success is the reduction of the cost of non conformance.

Thank you for visiting the PHQ Global Inc. Web site and reviewing our online Privacy Statement in detail. Respecting your privacy and protecting your personal information in an online environment is a priority for our company. PHQ Global’s management of personal information is governed by the Freedom of Information and Protection of Privacy Act (FIPPA). Service providers under contract to provide online services on behalf of PHQ Global Inc. must follow the practices required by PHQ Global.

This Privacy Statement explains PHQ Global’s current practices regarding what information we may collect, use, and secure when you visit our Web site.

Our Privacy Statement covers the following topics:

When you browse, download information from the PHQ Global Inc. website, or fill in an information form, our servers automatically collect limited amounts of additional standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. PHQ Global Inc. cannot identify you from the tracking information. We collect the following standard types of information:

  • Internet Protocol (IP) addresses of the computers being used to access our sites;
  • the operating systems and the types and versions of browsers used to access our sites;
  • the Internet Service Providers used by visitors to our sites;
  • the dates and times users access our sites;
  • the pages visited;
  • the key words users enter into our search engine; and
  • the names and sizes of files requested.

The PHQ Global Inc. computer system uses hardware and software to anonymously monitor unauthorized attempts to upload or change information at our Web site, disrupt service, or otherwise cause damage. As a general practice, we make no attempt to link this information with the identity of individuals visiting our sites. If an attempt to damage our site has been detected, we can take further actions.

You may choose to provide us with personal information such as your name, address, phone number, e-mail address and credit card number, if you wish to:

  • submit an e-mail, comment, question or request or subscribe for information online;
  • request a service, product, or fill out a registration form or quot5ation request online;
  • provide feedback,
  • conduct e-commerce transactions with a PHQ Global

When you visit the PHQ Global website, any personal information you provide will stored in our Maximizer database software and used to respond to your message and/or provide you with the requested service or product. The collection of personal information by PHQ Global is only that information necessary to reply to a request for quotation or other information. At the time the information is collected, you will be informed of the specific information collected. None of your personal or company information is shared with any outside party without your express written permission.

Cookies used by the PHQ Global Inc., do not give us access to anything on your hard drive and cannot do anything to your computer. Cookies used by PHQ Global Inc. are encrypted for security purposes to make any information in the cookie unreadable to anyone except PHQ Global Inc. organization with which you are dealing.

  • •Session cookies may be used to support on-line feedback/discussion, forms and registration and ‘e-commerce/shopping cart’ transactions. They are used only during your online session and expire when you close your browser. Without session cookies, moving around our website would be slower.
  • •Persistent cookies are different from session cookies because they are stored on your computer’s hard drive for some length of time. They are usually used if you want us to remember information about your Web preferences

A place to start for further information on ‘cookies’ is at the website of the Information and Privacy Commissioner of Ontario.

The President of PHQ Global Inc. The Information and Privacy Commissioner (IPC) oversees whether PHQ Global comply with the access and privacy provisions of the Act by investigating privacy complaints.

PHQ Global Inc. security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. PHQ Global Inc. uses up-to-date security safeguards to protect its network and Web site from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. PHQ Global’s safeguards include the use of security software and involve physical, technical and procedural controls to protect information behind PHQ Global Inc. firewall.

Users are encouraged to learn about protecting their own computers to ensure that their online activities remain private. One place to start for tips on home network security is a Question and Answer sheet produced by the Carnegie Mellon Software Engineering Institute – CERT Coordination Center .

General questions or comments regarding the current practices or the administration of the Freedom of Information and Protection of Privacy Act (FIPPA).

Specific to PHQ Global Inc. by e-mailing The President of PHQ Global or calling (905) 332-3271 or writing to:

PHQ Global Inc.
C2-1175 Appleby Line
Burlington Ontario Canada
L7L 5H9

If you want more information about how to protect your privacy, you may wish to contact the Information and Privacy Commissioner of Ontario .

NOTE: If this Privacy Statement changes in any way, we will place an updated version on this page.

Send mail to with questions or comments about this web site or travel to Reach Us.


What others say about us

“A class act. Everything’s always in stock. There’s no question about deliveries really. Price, they’re the most competitive. Just the whole persona that’s developed from the organization. The moment you walk through the door, they’re very professional on how they carry on business, right through the whole accounting process, the invoicing process, and the people in general, the people themselves make the company.”

Manufacturer, President-Partner

“They have certain people within their organization that have been with them for a long time, so if we need something, they’re pretty good go-to people. Their turn-around for the most part is good; their inventory is good. We’ve got a good working relationship with them. If we have a problem with quality control or something, I have no problem picking up the phone.”

Distributor, Owner